Store Policy
Customer Care
We want every celebration to go smoothly. If you have a question about an order, a date, your colours or anything else, contact us at domipopcp@gmail.com, Instagram or contact form]. We reply within 24 hours, Mon-Sun excluding holidays.
Please include your name, order number and event date so we can help you faster. For urgent changes close to your event, message us directly.
See our FAQ, Pick Up Policy, Shipping and Delivery Policy, and Returns and Exchanges pages for more details.
Privacy & Safety
We collect only the information we need to fill your order, such as your name, email, phone number, event details and delivery address. We use it to prepare, deliver and follow up on your order, and to contact you about your quote or order.
Payments are processed securely by our payment providers. We never see or store your full card details.
We don't sell your personal information. We share it only with the services we use to run the shop (such as payment processing, email and delivery) and only as needed.
If you'd like to see, correct or delete your information, contact us at domipopco@gmail.com
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We may share photos of our work on our website and social media. Tell us if you'd rather we didn't feature your order.
Payment Methods
- Credit and debit cards
- PayPal
- Offline payment: Interac e-Transfer to domipopco@gmail.com, payable within 1 hour of ordering
All prices are in Canadian dollars. 13% HST is added at checkout.